Cisco download updates failed: update file is corrupted

However, as the session is waiting for input, you can then enter the command:. If you have to use a static IP address, make sure that this is correct. Here is the detailed information of the download server used by a Firepower system:. Additional IP addresses that are also used by the support. Option 2 : You can download updates manually with a web browser, and then install it manually during your maintenance window.

Option 3: Add an A record for support. Skip to content Skip to search Skip to footer. Available Languages. Download Options. Updated: July 16, Contents Introduction. Introduction This document discusses reasons a scheduled task to update a Cisco Firepower Management Center might fail. I have same problem FMC 6. Marvin Rhoads. VIP Community Legend. It should be fixed now. Please open a TAC case if it's still not working for you. We are waiting to get an official Cisco post-mortem on what the problem was.

Post Reply. Latest Contents. In response, organizations have resorted to deploying a variety of d Created by Jason Kunst on AM. The IT Blog Awards is now accepting submissions! Created by caiharve on PM. Submit your blog, vlog or podcast today. Created by Brett Murrell on AM. Created by Dinkar Sharma on PM. Ask a Question. To set the Primary AP to automatically check for software updates, choose Enabled in the Automatically Check for Updates drop-down list.

This is enabled by default. Click Save. The Last Software Check field displays the time stamp of the last automatic or manual software check. You can view the release notes of displayed releases by clicking the "? The Software Update Wizard appears. The wizard takes you through the following three tabs in sequence:.

Follow the instructions in the wizard. You can go back to any tab at anytime before you click Confirm. You can monitor the status and progress of the update on the Software Update page. The following data is displayed as the update progresses:.

You can abort a software update that is in progress at anytime before the Primary AP completes rebooting by clicking Abort. The order of updating the software using HTTP is important if you have a mesh network. The sequence of update will be:.

Enable Mesh Extender Image option. Click the Browse button adjacent to the Mesh Image File field, navigate to the folder having the unpacked ZIP file contents, and choose the software file as indicated in the following table.

The file names cannot be changed as CBW devices will only accept these names. The file explorer that opens here is an operating system-specific explorer depending on the OS of your computer. The top section of the page indicates the status of the download. Do not manually power down or reset the Primary AP or any AP during this process; otherwise, you might corrupt the software image.